As a sign of our commitment to user experience - of which we’re huge advocates -, we’re sponsoring User Experience Lisbon, an international conference with a stellar line-up of speakers. Our whole team is going to be around, and as a gift to other attendees, we’re giving everyone on the conference 6 months free of our Professional plan. So if you still haven’t signed-up for UX-LX, now might be a great time to do it!

We believe we are the best online project management and collaboration solution at this point, and we stand behind this claim. In the next few days and weeks, we’ll be adding great new features to our product, and fine-tuning our UI and experience to make it even better. Keep an eye out for updates, and we hope to see you guys at UX-LX!

Update: Sign-up for UX-LX using the code GOPLAN2010 and you get 10% off of the conference price! One more great reason to register and fly out (or drive out) to Lisbon in May. See you there.

This afternoon we updated the Goplan code with UI fixes and a few new pieces of functionality we’d love to tell you about. Don’t miss the ending of this post - we hint at an upcoming (and we bet quite welcome) surprise. Anyway, on to what’s new:

• Tickets by email update: Those of you using email to send in tickets to your projects can now create your own short email addresses to email tickets to. So if you were bummed about having to email [email protected], you can now create a short email address that forwards to our long email (using your email provider) and ticket creation will work too. Rejoice, those of you who emailed about this - and thanks for the spot on suggestion!
• Rates can now have decimals: we did smack our own foreheads about this one. When we added time tracking we assumed people wouldn’t use decimals in rates, but apparently quite a lot of you do and emailed us about it. You can now set up rates using decimals on your Rates and Currency page inside each project.
• Category filtering in documents: You can now filter your document list by documents - something many of you suggested - thanks!

I hear you wonder, where have you people been since mid December? Let’s just say we’ve been quite busy working on something that is sure to make many of our users happy. Keep an eye out (hint!) for news ;-)

This time at around 5pm CET (noon EST) we deployed a few bug fixes and new functionality (more on that in an upcoming blog post) to the live servers. With that code update we introduced a small bug that prevented a few of our users to create new assets (tasks, tickets, projects and documents) on Goplan. As soon as we noticed the problem we brought the maintenance page up to fix the issue.

The system got back to normal a few minutes later, and no data was lost (as most of you know, we have a very strict backup and security policy). We apologize to those of you who experienced the issue and want you to be sure we’re taking steps to make sure something like this doesn’t happen again. After all, project management isn’t fun if you can’t create new tasks :-)

Thanks for understanding, guys! Now back to the regular program.