Asset creation bug [fixed!]

Fred Oliveira on January 14, 2010, Comments Off

This time at around 5pm CET (noon EST) we deployed a few bug fixes and new functionality (more on that in an upcoming blog post) to the live servers. With that code update we introduced a small bug that prevented a few of our users to create new assets (tasks, tickets, projects and documents) on Goplan. As soon as we noticed the problem we brought the maintenance page up to fix the issue.

The system got back to normal a few minutes later, and no data was lost (as most of you know, we have a very strict backup and security policy). We apologize to those of you who experienced the issue and want you to be sure we’re taking steps to make sure something like this doesn’t happen again. After all, project management isn’t fun if you can’t create new tasks :-)

Thanks for understanding, guys! Now back to the regular program.

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