It’s hard to believe Goplan has been around since 2006. During these last 6 years, we’ve focused on making a platform for collaboration that our team, and companies like us, would love to use. We’ve seen it be used by companies large and small, running all sorts of businesses, around the world. It’s been amazing, and we wouldn’t be here if it wasn’t for you and the rest of our users. We’re delighted to be able to work on this product.

Today we have rough news for users in our free plan - in short, we’re cutting it soon -, and we’d love to take the next couple of paragraphs to explain why we’re doing it, and what this means for you.

Why we’re removing our free plan

Ask anyone on our team, and we’d all say the same thing: it gave us an enormous pleasure to be able to help out companies by providing a free plan. It helped people bootstrap their projects, as we once did too. We also helped a number of non-profits and open-source projects throughout the years, when we believed the causes behind them.

Ultimately, however, providing a free plan takes a large toll on several things. Supporting such a huge (we do mean *huge*) number of free users in terms of computing power, storage, and more importantly, support is tough.

We want to focus our resources on providing an amazing service to people who are on our paid plans, and want to build the best collaboration platform out there.

What this means for you

To make this transition as smooth as possible for all of our users, we’ve given everyone who had a free plan with us 3 free months of our $10 Startup plan (with capacity for 10 unarchived projects and 10 users) - you can see this update in the “Edit Company > Your Subscription” page after logging in. We hope these 3 months surprise you positively enough that you decide to become a paid subscriber to our service.

We realize that this might mean we lose a few of you who for whom the startup plan is too much. If this is your case, we’d love to answer any questions you might have about successfully transitioning elsewhere - please get in touch with our team at [email protected].

We hope you decide to become a paid subscriber, and that we continue to serve you in the future. We’re focused on the task of making Goplan the best platform out there, and we think you’ll love it with us.

Here’s to the next 6 years.

Early this morning, Goplan was down. In fact, this was the second time Goplan was down this month, tarnishing the otherwise impeccable uptime record we were on. We’ve been down a total of 9 hours since January 1st 2012, which results in 99.985% uptime for this year, all because of these two individual recent incidents - we can (and want to) do better.

We’re never happy when downtime happens, and every time we experience an incident such as today we take measures to make sure it doesn’t happen again. The biggest lesson from today was that we need to respond quicker to these incidents. So we improved our alerting and auto-scaling systems to be more aggressive: we’ll know sooner that something’s up, and we’ll consequently fix it sooner too. We want to be transparent about this too: we setup a public page at Pingdom where you can keep an eye on our uptime as much as we do.

We feel your pain whenever downtime occurs. We’ll keep fighting to keep those 99.98% back to 100. We’re sorry about today. Thanks for being with us through this.

One of the most frequent requests we’ve seen in the last few years here at Goplan was for internationalization in our interface. We’re happy to announce that we’ve just launched the support for it, and that if you live in a portuguese speaking country, chances are you noticed already. We’re launching internationalization with support for english and portuguese, and are planning to expand our language choices soon.

You’ll be able to configure the language you see on Goplan by going to your personal account settings. Let us know if there’s a language you’d like to see our interface in!